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Trip.com Group Limited operates as a leading global travel platform, delivering a comprehensive array of services to both leisure and business travelers across China and internationally. For individual customers, the company acts as an intermediary, facilitating hotel bookings and providing a broad spectrum of transportation ticketing, including flights, trains, intercity buses, and ferries. To enhance the travel experience, it also offers diverse travel insurance policies (e.g., for flight delays, accidents, or lost baggage) and value-added air travel services such as ticket delivery, online check-in, seat selection, expedited security screening, real-time flight tracking, and exclusive airport lounge access. Beyond individual bookings, Trip.com Group curates various packaged tour products for independent leisure travelers, spanning group, semi-group, and fully customized itineraries. These packages often integrate diverse transportation methods, from air and cruise to bus and car rentals, alongside accommodation. Its in-destination offerings encompass local transport, event tickets, activities, insurance, visa assistance, and professional tour guide services, ensuring comprehensive on-site support. For its corporate clientele, the company furnishes tailored solutions encompassing business visits, incentive travel, and meeting and conference planning. It also provides an advanced Corporate Travel Management System – an integrated online platform that facilitates information management, online booking with authorization workflows, real-time inquiries, and comprehensive travel reporting. This system is designed to enable data collection and analysis, industry benchmarking, and significant cost-saving optimization for businesses. In addition, the group extends into supplementary areas such as online advertising and financial services. The company manages a portfolio of well-known travel brands, including Ctrip, Qunar, Trip.com, and Skyscanner. Originally established in Shanghai, People's Republic of China, in 1999, the entity was initially known as Ctrip.com International, Ltd. before officially rebranding as Trip.com Group Limited in October 2019.
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